Quick Answers

Bicycle Exchange location: 3961 East Bayshore Road, Palo Alto, CA MAP.

Interested in volunteering? Explore our event calendar and visit our Eventbrite page to RSVP for upcoming opportunities. New volunteers can find details about our volunteer roles and general information.

Stopping by our shop? Make an appointment to shop for a bicycle or parts, ask us questions about volunteering, drop off a donation, receive service for your bike, or anything else! Shop Hours are Monday, Wednesday, and Friday, 12 pm - 5 pm.

Have a bicycle to donate? Donate bicycles and parts by emailing us photos and details of what you have, to This email address is being protected from spambots. You need JavaScript enabled to view it.. We'll let you know if we need your items and get you the drop-off details. Please do not make an appointment to drop off a bicycle without emailing us photos first; we cannot accept all bicycles and parts.

The Silicon Valley Bicycle Exchange is a Section 501c(3) non-profit organization.

Have questions? Contact us.

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The February Volunteer of the Month is Coleen DeLizza! A California native and long-time Bay Area resident, Colleen made her way to BikeX a decade ago with a friend and has been helping out ever since. As one of our Front Desk Volunteers, Colleen has most likely welcomed many of you with a friendly face to our workdays. She's also proof that BikeX has plenty of rewarding volunteer experiences even for those who don't consider themselves to be expert mechanics.

Read on to learn more about Colleen and her experiences with BikeX!

How did you get involved with SVBE?
I came across the BikeX in maybe 2011 or 2012 when a friend asked me to meet her there to purchase a used bike. I was so impressed by the sight. As a lifelong volunteer and cyclist, I thought what a great opportunity to learn a few bike repair skills while still donating my time.

Coleen DeLizza has found a role and built her skills at BikeX
Coleen DeLizza has found a role and built her skills at BikeX

What keeps you coming back?
The friendly and knowledgeable people who are there mentoring, teaching, and giving their time have made it rewarding and comfortable to spend time at the shop. With the mission of BikeX in itself giving back to the community, I feel it's almost a pyramid of volunteering.

You’ve worked on a number of different bikes. Which bike stands out as the most memorable, or your favorite?
Having mostly spent time with front desk activities, my projects are limited. But there are memories of replacing total front brakes on a BMX bike, something I never thought I'd ever do in my life. One of my favorite checklist items is replacing a chain. Using the link tool and not the master link, I feel like I'm performing surgery.

What’s your favorite bike tool?
See above, but I also once helped using the headset tool that is in the tool "vault." You can't expect me to know the names of all of these tools, but I am always learning.

What is your background in cycling? And on wrenching on bikes?
I rode my bike in college in Boston as my main transportation, until it snowed. Moving out to the Bay Area, I added on cycling for recreation and also a leg in a few triathlons.

What can you share about your personal or family bike collection?
My main everyday ride is a Specialized Vita, my road bike is a Bianchi Giro and I purchased a used Marin mountain bike at BikeX, for when I'm feeling macho.

What have you learned since volunteering with SVBE?
Considering the only thing I knew how to do when I first started volunteering was to change a tube, or patch a tube, everything else I've learned there. I still consider myself a novice.

What’s your favorite bike ride (local or not)?
I like to just meander around Los Altos Hills or Woodside. It's not a unique place to ride, but there's a reason it's popular.

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