Quick Answers

Bicycle Exchange location: 3961 East Bayshore Road, Palo Alto, CA MAP.

Interested in volunteering? Explore our event calendar and visit our Eventbrite page to RSVP for upcoming opportunities. New volunteers can find details about our volunteer roles and general information.

Stopping by our shop? Make an appointment to shop for a bicycle or parts, ask us questions about volunteering, drop off a donation, receive service for your bike, or anything else! Shop Hours are Monday, Wednesday, and Friday, 12 pm - 5 pm.

Have a bicycle to donate? Donate bicycles and parts by emailing us photos and details of what you have, to This email address is being protected from spambots. You need JavaScript enabled to view it.. We'll let you know if we need your items and get you the drop-off details. Please do not make an appointment to drop off a bicycle without emailing us photos first; we cannot accept all bicycles and parts.

The Silicon Valley Bicycle Exchange is a Section 501c(3) non-profit organization.

Have questions? Contact us.

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The Silicon Valley Bicycle Exchange takes the threat and risks of the novel coronavirus (COVID-19) very seriously. 

We provided an update on Friday, March 6, on restrictions planned for our workdays, starting this Saturday, March 14th, but based on current events, we are changing our plans and guidance. 

While we are dedicated to repairing bikes, teaching repair skills and ensuring those in need have reliable transportation, the overall health of our community is paramount. With this in mind, we have made the following changes:

At the Bicycle Exchange events, starting immediately and until further notice, we are closed to the following:

  1. Volunteer groups from external organizations
  2. Bike repair by volunteers who need instruction or mentorship

On open Saturdays and each Wednesday, we currently plan to remain open for only these specific use cases:

  1. Experienced, repeat volunteers who want to drop by to check out a bike, work stand and tools for home bike repair
  2. Solo, self-sufficient bike repair, likely outdoors in our parking lot, using our portable work stands and pop-up tents (canopies)
  3. Retail sales, by appointment

Our open hours and days may also be reduced, and we'd like to temporarily pause receiving bike donations due to space constraints. Please check our calendar before coming to our facility. 

We are changing our volunteer days due to the novel coronavirus (COVID-19). image: NIH
The novel coronavirus (COVID-19) has certainly impacted our world, and we are changing our volunteer days to not only protect volunteers but discourage transmission. image: NIH

While the joys of bike repair, skills sharing, socializing and donating bikes are what we all crave from our usual gatherings, protecting the overall health of our volunteers and the greater community is our top priority. 

Thank you for your understanding. 

Stay safe, healthy and perhaps enjoy a nice bike ride. 

-Andrew

 

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