Quick Answers

Bicycle Exchange location: 3961 East Bayshore Road, Palo Alto, CA MAP.

Interested in volunteering? Explore our event calendar and visit our Eventbrite page to RSVP for upcoming opportunities. New volunteers can find details about our volunteer roles and general information.

Stopping by our shop? Make an appointment to shop for a bicycle or parts, ask us questions about volunteering, drop off a donation, receive service for your bike, or anything else! Shop Hours are Monday - Friday, 11:00 am - 5:30 pm and 2nd and 4th Saturdays 10:00 am - 3:00 pm.

Have a bicycle to donate? Donate bicycles and parts by emailing us photos and details of what you have, to This email address is being protected from spambots. You need JavaScript enabled to view it.. We'll let you know if we need your items and get you the drop-off details. Please do not make an appointment to drop off a bicycle without emailing us photos first; we cannot accept all bicycles and parts.

The Silicon Valley Bicycle Exchange is a Section 501c(3) non-profit organization.

Have questions? Contact us.

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Exciting News: BikeX Expands Shop Hours!

Bicycle Exchange is thrilled to announce that we are expanding our operating hours! With the addition of our new Service Manager, Robbin Andersson, we are now officially open on Tuesdays, Thursdays and every other Saturday.

Expanding our hours means more opportunities for our community to access quality bikes, parts, and service—whether you're a retail buyer looking for your perfect ride or a volunteer eager to lend a hand. By staying open longer and adding new appointment slots, we’re making it easier for both customers and volunteers to engage with BikeX, and we hope to see you soon!

Starting immediately, our shop will open at 11:00 am each weekday and close at 5:30 pm; and open on the 2nd and 4th Saturdays at 10:00 am and close at 3:00 pm.

Two people standing behind two bicycles at the Bicycle Exchange main entrance

New Business Hours:

  • Monday – Friday: 11:00 am to 5:30 pm
  • 2nd and 4th Saturdays: 10:00 am to 3:00 pm (twice a month)

Planning to stop by our shop?

Please make an appointment here.

Expanded Donation Drop-Off Hours:

We’re making it easier to donate bikes and parts! Once a donation is approved, donors can drop off items at these times:

  • Monday: 1:00 pm to 3:00 pm (new!)
  • Wednesday: 2:30 pm to 4:30 pm
  • Friday: 11:00 am to 1:00 pm

We appreciate your support in spreading the word about our new hours. We’ve updated our listings on Google, Yelp, and Nextdoor, and we will be sharing this news on our social media channels and in our next newsletter.

If you have any questions or feedback, please reach out. Thank you for being part of the BikeX community!

— The BikeX Team

Read More

Wondering where the rest of the home page articles went?  Turn to our Past Articles, Past Featured Volunteers, or Past Featured Bicycles pages to see them.
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